This privacy policy defines how Balanzol uses and protects all information that you give Balanzol when you use this website. Balanzol is constantly committed to ensuring that your privacy is protected. We may ask you to provide certain information by which you can be identified when using this website, making sure that this information will only be used in accordance with this privacy statement. Balanzol reserves the right to change this policy from time to time, updating this page according to changes that may be implemented. You should check this page from time to time to ensure that you are satisfied with the changes.

What we collect

We may collect the following information:


Contact information, including email address;

Demographic information, orders, preferences and interests;

Other information relevant to customer inquiries and / or offers.

What we do with the information we collect

We need this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

Maintenance of internal record;

Use the information to improve our products and / or services, whether for internal analysis or supplying the data to external companies that are dedicated to collecting opinions on purchases made;

We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting, using the email address you have provided;

From time to time, we may also use your information to contact you for market research purposes. We can contact you by email, phone or post. We may use the information to personalize the site according to your interests.


We are constantly committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, appropriate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online.

How we use Cookies

A cookie is a small file that asks for permission to be placed on the storage of your computer or mobile device. Once you agree, the file is added and the cookie helps to analyze web traffic or let you know when you visit a particular website.

We use cookie traffic logs to identify which pages are being used. This helps us to analyze the traffic data on the web page and improve our website in order to adapt it to the customer's needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

In general, cookies help us to provide you with a better website, as it allows us to monitor the pages that you find useful or not useful. A cookie does not give us access to your computer or any information about you, except for the data you choose to share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser to refuse cookies. If you prefer to refuse cookies, this may prevent you from taking full advantage of the website.

Links to other sites

Our website may contain links to other sites of interest. However, once you have used these links, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.